Fire Safety System Redesign

I led a team of UX Designers to understand the needs of users and identify design improvements for the desktop and mobile experiences of a complex fire panel control system.

• Team Lead
• Scheduling and Timelines
• Research and Design
• Mentorship
• Reporting

Ethnographic Research for Sales Software

I was the Lead Researcher for about 40 field interviews with this large effort to better understand users’ goals and pain points for a large suite of applications.

• Research Lead
• Field Interviews
• Research Plan & Script Writing
• Data Analysis & Synthesis
• Report Writing

User Research for Fire Pump Interface

User research to understand human factors and user flows.

• Team Lead
• User Interviews
• Field Observation
• UX & Visual Design

Search Design

A search experience to accommodate a large suite of applications.

• Brainstorming
• Wire Frames
• Prototyping

Association Website Design

Redesign a content-heavy website to improve findability and elevate content within the experience.

• Personas
• Information Architecture
• Wireframes
• Prototypes

Persona Research

Gather, synthesize and analyze a large amount of data to guide a redesign around primary users.

• User Interviews
• Survey Design and Analysis
• Data Synthesis
• Persona Creation